Terms of Service

Agreement Read me

These Terms of Service ("Terms") form a binding agreement between you and the developer of Felt ("we", "us", "our"). By downloading, installing, or using Felt (the "App"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

These Terms also incorporate Apple's standard Licensed Application End User License Agreement (EULA). Where Apple's EULA conflicts with these Terms, the stricter provision applies.

Contents

1. Eligibility

You must be at least 13 years old (or the minimum digital consent age in your country) to use Felt. If you are under 18, you must have parent or guardian permission. By using Felt you represent that you meet these requirements.

2. License

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use Felt on Apple-branded devices that you own or control, solely for personal, non-commercial use, subject to these Terms and the Apple EULA.

You may not: copy, modify, reverse-engineer, decompile, disassemble, sublicense, rent, lease, lend, sell, redistribute, or create derivative works of the App, except where such activity is expressly permitted by applicable law.

3. Account & data

Felt does not require an account. Your mood entries, journal text, profile, and preferences are stored locally on your device. You are responsible for backing up your device. We are not liable for loss of locally stored content.

4. Subscriptions & in-app purchases

Felt offers paid features through one-time purchases and/or auto-renewing subscriptions ("Paid Features") sold through the Apple App Store.

How billing works

• Payment is charged to your Apple ID at confirmation of purchase.
• Subscriptions automatically renew at the end of each period at the then-current price unless auto-renew is turned off at least 24 hours before the period ends.
• Your Apple ID is charged for renewal within 24 hours prior to the end of the current period.
• Prices may vary by region and may change with notice. Continued use after a price change confirms acceptance.

Managing your subscription

Manage or cancel anytime: iOS Settings → [Your Name] → Subscriptions → Felt. Cancellation takes effect at the end of the current paid period. Deleting the App does not cancel a subscription.

Restore purchases

To restore on a new device, sign in with the original purchasing Apple ID and tap "Restore Purchases" inside the App.

5. Refunds

All purchases are processed by Apple. Refunds are governed by Apple's policies. Submit refund requests at reportaproblem.apple.com. We are unable to issue refunds directly except where required by applicable law.

6. Free trial

Where offered, a free trial converts to a paid subscription at the end of the trial period unless cancelled at least 24 hours before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription.

7. Acceptable use

You agree not to:

• Use the App for any unlawful purpose or in violation of any law.
• Interfere with, disrupt, or attempt to gain unauthorized access to the App or its systems.
• Use automated means to access or interact with the App.
• Misuse, exploit, or commercialize the App or its content.

8. Intellectual property

The App, including its name, logo, design, text, graphics, code, and all related materials, is owned by us or our licensors and protected by copyright, trademark, and other laws. No rights are granted to you except the limited license in Section 2.

9. Your content

You retain all rights to mood entries, journal text, and other content you create in Felt ("User Content"). Because User Content is stored on your device, we do not access, host, transmit, or moderate it.

You are solely responsible for your User Content and for backing it up.

10. Not medical advice

11. Third-party services

The App uses third-party services for diagnostics and delivery, including Firebase (Google) and Apple. Use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services or their content.

12. Disclaimer of warranties

As-is

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or continuity of service. We do not warrant that the App will be error-free, uninterrupted, secure, or that defects will be corrected.

13. Limitation of liability

To the maximum extent permitted by law, in no event shall we, our affiliates, or our licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the App, even if advised of the possibility of such damages.

Our aggregate liability for any claim arising out of these Terms or the App shall not exceed the greater of (a) the amount you paid us for the App in the twelve months before the claim, or (b) US $50.

Some jurisdictions do not allow limitations on implied warranties or certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the App, your User Content, or your violation of these Terms.

15. Termination

We may suspend or terminate your access to the App at any time without notice if you violate these Terms or if continued provision becomes commercially or legally impractical. You may stop using the App at any time by deleting it. Sections that by their nature should survive termination (IP, disclaimers, liability, indemnity, governing law) survive.

16. Changes to these Terms

We may update these Terms when we add or modify features. Material changes will be flagged in the App or on this page. The "Last updated" date reflects the current version. Continued use after changes take effect constitutes acceptance.

17. Governing law & disputes

These Terms are governed by the laws of your country of residence to the extent required by mandatory consumer law; otherwise the laws of the developer's jurisdiction. Disputes shall be resolved in the courts of competent jurisdiction in that location, except where exclusive jurisdiction is granted to consumer courts by applicable law.

18. Apple-specific terms

You acknowledge that these Terms are between you and us, not with Apple. Apple is not responsible for the App or its content.

• Scope of license — your license is limited to use on Apple-branded products you own or control as permitted by the App Store Terms of Service.
• Maintenance & support — we are solely responsible for any maintenance and support. Apple has no obligation to provide support.
• Warranty — if the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation.
• Product claims — we, not Apple, are responsible for claims relating to the App, including product liability, legal compliance, and consumer protection claims.
• IP claims — if a third party claims the App infringes their intellectual property, we, not Apple, are responsible for investigation, defense, settlement, and discharge.
• Compliance with laws — you represent you are not in a US-embargoed country and not on any US government list of prohibited or restricted parties.
• Third-party beneficiary — Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Contact

Email: [email protected]